Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
Good price and simple to use.
on March 19, 2019
Posted by: DLYATES37
from SLC Ut
Just got through filling my Fed return and I found it fairly simple to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software
on March 19, 2019
Posted by: BPSouthFL
from FL
Simply superb tax tool; intuitive, clear explanations, just a great experience.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tax Software
on March 19, 2019
Posted by: Figpin46
from AL
This is the best tax software that I have used and the price was great for the features.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Support Issues
on March 19, 2019
Posted by: JP4300
from West Virginia
A March update caused a $14 difference on my federal return, now i need to file an amended federal and two amended sate returns. Some of the forms do not print the last line of information and after 1 and 1/2 hours on hild and on a call the help desk could not correct the issue on VA sate forms ( Fed and WV state forms printed correctly)/
Pros: Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on March 19, 2019
Posted by: Rocky44
from Eclectic, Alabama
I love that this program is so easy to understand and use! But there are two features I would like to see added: (1) Password protection so that others using my computer (computer geeks; visiting family members) can't see my private information; (2) Use of DeductionPro all year so I could keep track of the value of non-cash donations as they are given. One annoying feature is the continual pressure to file a state tax return; but many retirees in Alabama are not required to file state income taxes. It would be nice to have a box to check saying "I am not required to file a state tax return."
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Generally did a good job.
on March 19, 2019
Posted by: jss1
from Kansas City
Generally, this program did a good job. However when down loading1099-INT, 1099-DIV and 1099-B dat directly from a financial institution such as Schwab, Fidelity, E-trade etc., it was clumsy. The down loaded unsegregated data from multiple different account types i.e. taxable as well as non- taxable accounts, and acconts that are for my dependents (which were 'linked' to my personal accounts at the financial institutions). I then had to go through the full list of downloaded interest, dividend and capital gain data to ferret out the ones that I actually need to include in my tax returns.
It would be far easier to have the information downloaded and grouped by the account number, so that I could easily go through the account data and delete the ones that didn't apply to my tax return.account numbers
It would be far easier to have the information downloaded and grouped by the account number, so that I could easily go through the account data and delete the ones that didn't apply to my tax return.account numbers
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Couldn't Handle California Return
on March 19, 2019
Posted by: disappointednca
from California
The software repeatedly reported error-free federal AS WELL AS state returns, but California e-File rejected it three times after hours spent in the online chat (who did his best, even co-browsing the return). Even the help of his supervisor couldn't unravel it. Ended up paper-filing. The Rejection Report from California was really no help and did not sufficiently identify the problem or lead to a resolution. Would not recommend the product to anyone with rental real estate: the product has always been poor in this area and drops the user to filling out all the PAL worksheets, which are necessary, manually. It's the "California Adjustments" portion that's problematic, esp. Passive Activity Losses (even if you really HAVE no CA PAL adjustments to make!!). My Pros and Cons below are based on these difficulties. Otherwise, the product is satisfactory. But I can see why the state product is bundled together with the federal: there wouldn't be sufficient value for money standing by itself, at least not for CA (which is admittedly garbaged up - but that's how most Californians like things).
Pros: Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
easy to use
on March 19, 2019
Posted by: al fy
from folsom, pa
imports information from last year, easy to use and cssv very helpful,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock