I've been using the H&R Block tax software for 3 years now and have been very satisfied with it. It guides you through each step, and it's easy to understand. The filing process is very fast, and I love that it's free :-)
The Oklahoma State Program will not allow the Names, SSN, Fed and State AGI entrie info to the form. Reinstalled program, ran restore, can not correct when using Go-To. Can get the fed report to indicate filled. HELP PLEASE.
I did the taxes for my mother-in-law but could not enter my name in the form at the "preparer name since it would not allow me to efile if I did. I just put in my name as the 3rd party contact. Otherwise, very clean and quick!
Pros: Easy to prepare, Easy to import documents, Fast
I have used this product for the last few years and am satisfied with it. In general, it is a good value and covers most of my needs very well.
However the handling of K-1's (Limited Partnerships) and IRS Form 1116 (Foreign Dividend Tax Credit) was not straight forward and could stand some improving. I am unsure if the K-1 fields were transposed properly and completing Form 1116 was complicated.