Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
Difficult to navigate after stepping through
on March 23, 2019
Posted by: Yvonne in Bend
from Bend, OR
The software is fairly simple to follow when it takes you through every step, but if you want to go back to just one step, you have to click all the way through that section to get to where you want to go.
I e-filed Federal and State, but when I go back to check the status, it only shows State, and I do not know how to check the status of the Federal return. It's nice for filing, not so great for following up afterwards.
When I purchased the Deluxe, it said it included the state, but it did not say that I would have to pay a separate fee to e-file the state, so that is a bit misleading.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Clear and easy
on March 23, 2019
Posted by: Joedw161
from Arlington va
I have used hrblock for 3 straight years. It is easy to use and covers the current laws. Prior year info is pulled into the current year and you make updates. Great
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Problem
on March 23, 2019
Posted by: Keith 98
I E-filed my son's return on this software. I received an E-mail from H & R Block that it was accepted. I went to check and found a notation that the return was not filed. It turns out the refund was!!! deposited in his checking account as requested. How do explain this ?
Written by a customer while visiting HRBlock
Customer Rating
2
Not the best year
on March 23, 2019
Posted by: RAMM
from Frederick
I've been a customer for over 10 years. I don't feel like this year software maximized on customers return. Saw some things I've saw before like reduction in the federal increased the amount you owed in the State.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use verses Turbo Tax
on March 23, 2019
Posted by: JimBut2
from Mrnifee CA
I first purchased Turbo Tax and found it VERY DIFFICULT to use. I then purchased H & R Block and was VERY HAPPY.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Clear, simple, easy to use.
on March 23, 2019
Posted by: DavidSh
from Colorado Springs, CO
Clear, simple, easy to use. Very intuitive with help at every step. Used it last year and this year and will use again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great for the price I got!
on March 23, 2019
Posted by: Triz
from Oregon
Got this from an Amazon sale. It's the one I use every year. It has the state included too. Have used Turbo Tax in the past, and this program is easier for me to use and understand.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Form 1099 R
on March 23, 2019
Posted by: Norm90
from Hingham, MA
I made a charitable contribution directly from my IRA. The 1099-R from Schwab did not reflect that. I finally managed to include it on my software worksheet, after I found it at the end of the 1099R interview. Another issue, the automatic downloads from Charles Schwab did not download our addresses and other details on the 1099-R properly. I was finally able, after a great deal of work, to manually put them in during the error review process, but it was very difficult to do. Did the charitable contribution trigger this by creating a taxable distribution different from the 1099-R?? There is no box on the 1099-R for these charitable contributions, and manually adding addresses was difficult to do
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock