Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Very Good but could be even better
on March 24, 2019
Posted by: Bill 1255
from Hobe Sound FL.
For the past two years I had to file a 1099 C for a reunion I run for a group of retired Police officers. We get some monies from an Insurance company who advertises with us and a rebate on rooms from the hotel which we have to write off. The categories on the 1099 C are in no way compatible to what we do in that we are not a business per se.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Lousy
on March 24, 2019
Posted by: moms bookkeeping
from Bronx
In the 15+ years I have been using this program I have never in counted such problems.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Fantastic!!
on March 24, 2019
Posted by: PhotoPhritz
from IL
Made my way thru this year's new Fed Tax forms... if I get sidetracked, I can always look at their checklist to see what I have or have not completed. This year I e-filed... got back the IRS acceptance in an hour or so!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Worked fine EXCEPT e-filing state
on March 24, 2019
Posted by: Mikein ME
from Maine
I have used HR Block for several years and it worked fine this time UNTIL I was ready to file the returns. I opted to e-file both federal and state (Maine). The program responded that i could not e-file until I checked for updates. I then downloaded and installed both the federal and state updates and re-entered the filing information. It then again refused to complete filing until I checked for updates. I did and it showed the federal was complete but the state still had an update available, so I downloaded and installed the state update again, and went through the filing pages again, and AGAIN it refused to process the e-filing until I checked for updates. Two more times i went through the whole process of installing the state updates and going through the e-file process, and after four tries I gave up and changed my filing option to e-filing federal only and paper-filing the state. The program then processed the federal e-file.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
A couple of questions
on March 24, 2019
Posted by: TennisBob
from Raytown, MO
I have found the program serves my needs much better than its' rivals.
There are some questions in my state returns that have been answered in my Federal return but the data is not transferred.
I owe money to one of my states that I have chosen to e-file. Prior to filing, I could not find information on exactly when and how to pay.
There are some questions in my state returns that have been answered in my Federal return but the data is not transferred.
I owe money to one of my states that I have chosen to e-file. Prior to filing, I could not find information on exactly when and how to pay.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Overall good program, but some errors found.
on March 24, 2019
Posted by: alsolom
from new Jersey
1. I e-filed my return and received an IRS acceptance at 9:25 am. You sent me an email at 10:20 am saying HR will file automatically, and will notify me when IRS accepted.
2. More importantly, your summary sheet of items to include in mail in return... left out an important 1099 Copy B. I realized the error and caught it before mailing return.
2. More importantly, your summary sheet of items to include in mail in return... left out an important 1099 Copy B. I realized the error and caught it before mailing return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Repeat User
on March 24, 2019
Posted by: alguien
from Corpus Christi, TX
Been using H&R since2007, refereed & began using the software since 2013.
The ease of use and software features (Return preparation, filing/extensions options, etc) keeps me returning each year.
The ease of use and software features (Return preparation, filing/extensions options, etc) keeps me returning each year.
Only feature [but very minor] request:
For most current version to be able to open all previous returns; having to have each year-version of software installed is tedious, needing to open each individually at same time, having to go back & forth; have had problems with lost software during PC/hard-drive changes, [and memory consuming].
For most current version to be able to open all previous returns; having to have each year-version of software installed is tedious, needing to open each individually at same time, having to go back & forth; have had problems with lost software during PC/hard-drive changes, [and memory consuming].
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
overall great
on March 24, 2019
Posted by: andy4100
easy to use and timely updates regularly interview was intense
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock