I installed the software received in the mail. After it was downloaded I kept getting messages that I was not recognized in the H&R Block system. A few days later I received an email instructing me to download it from online.
I've been using this product for several years and haven't had any major issues. The only problem I have had is with the W2 section 14. I can never find the matching codes.
I have this sent to me as soon as it becomes available on a CD and install it and am ready to do taxes right away when available. This program answers any questions I have every had.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I've been using the H &R Block software for 7 years after using other products. Very easy to use and understand. I trust the product and will continue to use it every year. Also, found the price of software very favorable.