Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
Glitch
on March 25, 2019
Posted by: JiminWI
from WI
This product imported my gross income from 2017 incorrectly causing me to have to pay twice for filing my state taxes. Any chance you'll refund me the extra 19.95?
I have used Block for 10 years and have never had a problem. This year when I imported my Block return from last year it failed to identify that I had itemized deductions last year so the program did not allow me to post my state tax refund as income. I called tech support. They could not find a solution and as a result I had to re-enter my return manually. To make matter worse as I was finishing up my return for electronic filing the scroll bars disappeared. The whole experience was very frustrating. After all these years I'm going to have to consider new tax software for next year.
I've been a buyer and user of the annual Deluxe program for years. It has the features I need, it's easy to use, and the price fits my budget. I will buy it again for my 2019 FIT filing.
Pro: It has a Help Feature that works well, The Federal section works slick once you fill in the info and answer all of the questions. You can always edit or delete a page or file. You get helpful warnings, did you forget, check this, type questions from time to time on the info typed in. Once you get into the program it becomes easier to follow the steps and you can jump around more freely if you want or need to.
Con: It needs larger info work tab space in 1099 and Schedule B and D. It needs to have the screen image expandable like adobe acrobat does when you view a Form or worksheet. The State program may miss some things because it only brings over the info from the federal program so you need to check the forms section plus the help feature and work this yourself. It is Not set up like the federal questions and fill-in the blanks.