Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
Easy to use but
on March 27, 2019
Posted by: 81pris
from Sacramento, CA
I bought this online being told one state return was included in the package. When ready to file the state return was required to pay additional for it! Dry bad feeling about H&R now after using the product the last 7 years.
This is a very user friendly program. You don't have to be an accountant to understand what is going on. As I was getting to the filing, it went through and charged my credit card for the state filing but then stopped. It said that it had to update the program before I continued. I did the update and went through again. No problems....except it charged my credit card twice! Now I have to figure out who to call to get a refund for the double charge.
I never did my taxes. I would bring my papers to an accountant. I didn't trust myself to do them right. Now I use H &R Block software and I save over $100.00 that I used to pay to the accountant.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
After you get all the data downloaded, you realize that the software ADDs new entries for already existing income which you than have to delete. If a provider changes the entries AFTER you file a correct return, you are not able to file an amended return electronically. If you download the provider's new data, you get TWO copies of all of that data. What a mess. It is not clear why a corrected set of data can be sent to the tax payer at the end of March after he has filed but the result is not good for the tax payer.
I have consistently used the HRB product for over ten years and can find no reason not to use the product. It is simple and intuitive to use. However, a good feature to have is a HRB encrypted cloud storage feature for free that is selectable by the user. That would be cool.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast