Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Good, but could be better
on March 28, 2019
Posted by: SaulSi
from Tucson AZ
Filling out forms went smoothly with one exception. I need Arizona from 348, and for four years I have had to download it from the Arizona DoR website and fill it out independently of the software. This makes it impossible to file electronically and is inconvenient. Why can't you include this from in the program?
Also, I find it confusing when you provide updates as late as March 28. I don't know whether to file before this or not. There shouldn't be any udpates after March 1.
Good software otherwise.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
very poor
on March 28, 2019
Posted by: Tango Sierra
from California
1) no CA e-file
2) Completed the Federal two weeks ago which included 3000 dollars in IRA contributions, and after running it through your check it said I owed the Fed 397 dollars. After completing the CA. State today, it said I now owe the Feds close 3,000 dollars. So after upping my IRA contributions to 6,500 dollars I now owe the Fed 1,984 dollars. I feel like something must be wrong with your product not to have caught that number when I was completing the federal return before even starting the state. Thus I have little faith in the accuracy of your software that may have resulted in an overpayment
2) Completed the Federal two weeks ago which included 3000 dollars in IRA contributions, and after running it through your check it said I owed the Fed 397 dollars. After completing the CA. State today, it said I now owe the Feds close 3,000 dollars. So after upping my IRA contributions to 6,500 dollars I now owe the Fed 1,984 dollars. I feel like something must be wrong with your product not to have caught that number when I was completing the federal return before even starting the state. Thus I have little faith in the accuracy of your software that may have resulted in an overpayment
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
20 year fan
on March 28, 2019
Posted by: J2019G
from Georgia
2018 HR Block continues the terrific software. The feature of logging into your broker account to automatically fill out the details needed for a return saves so much time! How nice!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Unable to enter Limited Partnership from K-1
on March 28, 2019
Posted by: retired CPA
from Florida
Two years in a row I have had trouble entering the Limited Partnership K-1.
Error this year questioned "Other Deductions". Directions from IRS say they need to be entered on Form 8990 which is unavailable this year. Return was accepted.
Last year, 2017, I had to print forms and mail as the software would not accept my return as entered from K-1
Error this year questioned "Other Deductions". Directions from IRS say they need to be entered on Form 8990 which is unavailable this year. Return was accepted.
Last year, 2017, I had to print forms and mail as the software would not accept my return as entered from K-1
Cons: Time consuming, Hard to prepare
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Super Easy to use!!
on March 28, 2019
Posted by: peaches p
from Seattle
This is the 3rd year we used this program to file taxes, Super easy and it walks through each step
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
It did not clearly show the new tax laws.
on March 28, 2019
Posted by: J Glen Burnie
from MD
I've noticed that there was a big difference in my refund. I'd checked my prior year and saw that the exemptions were no longer allowed. Also, it did not prompt me for which would be best standard or itemize deductions. I had to flip back and forth to use the best deduction for me.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Thorough
on March 28, 2019
Posted by: meeeooooooooo
from miami fl
I have been using this product for approx 10 years and it has always worked well. This year I had a very unusual capital gains sale. While it took a long time to get to the "chat area". The response appears to have been correct and well explained.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
THE Best Tax Prep Software
on March 28, 2019
Posted by: Collie Leroy
from Olympia, WA
I have used the H&R Block tax preparation package for several years (probably longer, actually), and it is simply the very best software for my needs. My wife and I are homeowners and have no business investments or rental properties. The H&R Block Deluxe software is perfect, especially for a senior citizen who is reasonably computer savvy, but not a "high-end" user. This software is extremely computer friendly, very intuitive, and far superior to a couple of the other name brands on the market that I have tried in the past, but which have not been nearly as good as H&R Block. This is the ONLY tax prep software I will use, and I very much appreciate the company's attention both to detail and to facilitating the ease of use. Great job, folks!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock