Been using H&R Block, and TaxCut before that for more than 20 years. My returns have been accurate, even passing an IRS audit one year (got help from H&R pro when I was contacted). H&R Block still is easy to use, and follows a logical sequence for answering questions about the data that I input to insure that I put the right numbers in the right places. Glad to be a long time customer.
The area of Sched A Medical and Dental xpenses using your input form has been a problem for years. When itemizing it does not work for the line item you want. If you are going to put this in put all the line items to correspond to the inputs on your interview form.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The activation code for free E-filing, which was provided by your software, was not accepted when I submitted to file. I had to provide credit card information and will be charged. I was totally frustrated attempting to get technical support.
I've used the Deluxe yearly for about the last decade. It was easier and faster than ever. While I spent about 4 hours to prepare my return, including about 3 gathering and listing my deductions, all for nothing, with the IRS changes. Next year I should be able to complete my returns in about an hour with no pre-preparation.
Pros: Easy to prepare, Easy to import documents, Fast
This my 5th year with H&R Block software. I have used both the Deluxe and the Rental Property versions in different years. Both were easy to use and understand. Iike the ease of use and the clear organization. I also like the accuracy check and the ease of filing. My only complaint is the cost of filing the state return.