After six years of using this software with no problems, this year's version was a nightmare. For example, it required answers to questions about our 1099-B (a breakdown of short and long term capital gains earnings) that was not provided on the 1099-B itself. It took hours of back and forth with our investment advisor to get the requested information.
I use this every year with great success however this year the IRS rejected my filing. At first I panicked then I calmed down and realized you had provided an explanation and a solution to correct the issue. Thank you
My only complaint is that the text is hard to read. I know that you can increase the size of the text by pressing [Ctrl +] but that just puts the enlarged text behind the window. It would be much better if the text would wrap in order to stay visible. I also had an issue where the NEXT button went out of the window and I had to restaet the program to make it reappear.
Pros: Maximizes refund, Easy to import documents, Fast