Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Navigation still needs improvement
on March 31, 2019
Posted by: TaxXXWog
from Seattle
I often have to go back to support lists I create for entries. Rather than clicking on the list and having it pop up, TaxCut displays a menu of lists and I have to guess which one is the one I want. It would be so much easier, if the list just popped up.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
DIY!!! Easy as pie!
on March 31, 2019
Posted by: Neisy
from Greenville, NC
Been using this software for taxes years! Best way!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good for 2018 Taxe; Horrible for 2019 Estimate
on March 31, 2019
Posted by: drb7
from Ventura, CA
I have used this program for 7 or 8 years now and find it understandable. However, the planning module for 2019 Taxes is worthless. My 2018 tax was $44,000, but after entering many of the 2018 values as my 2019 estimate, the planning module came up with an estimate of &10,000 for 2019. Can't possibly be right.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use!
on March 31, 2019
Posted by: dgmitchell
from Elkmont, AL
This product was so easy to use, I had forgotten to include a couple of items and doing my taxes at home, I was able to locate them. A big bonus!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Some glitches
on March 31, 2019
Posted by: StarDan
from Tennessee
When the program "completed " the adjustments section it stated I had excess contributions to my HSA. I had to exit and restart the program before it would go through the spouse's health insurance questions. The program should have gone through those questions the first time through. I don't recommend relying on only the software's internal check. Always go back and look at the entries for yourself.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Crashed 2x
on March 31, 2019
Posted by: Mehh1238
Worked fine until I tried importing 1099-R. Had redo taxes twice
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT PRODUCT
on March 31, 2019
Posted by: ewill40
I have been a customer for more than 20 years. I'm a fan of this software, but I wonder if I'm getting the Maximum refund.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Fairly easy to understand and use.
on March 31, 2019
Posted by: Sashamae
from Bath, North Carolina
I've used this for years and it has met my needs and saved me a lot of money being able to do the taxes myself. I love the audit support and the help section when I get stuck on something. There are 4 choices for every circumstance and I think I've just at least 3 of them over the years as my needs have changed. This year I was stuck on Form 8379 Injured Spouse Claim Form and H&R told me exactly where to find the answer to my questions. Thanks Block!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock