Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
1
very hard time doing updates.
on April 3, 2019
Posted by: CeeJay2018
from Pennsylvania
I will not use this again next year. I bought the deluxe 2028 federal and state cd.
I had to do my state on the states web site. the H&R version would not download my state software. always defaulted to the previous years software
I had to do my state on the states web site. the H&R version would not download my state software. always defaulted to the previous years software
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
So far so good.
on April 3, 2019
Posted by: Big Fred
from Upper Chichester PA
I tried E-file for the first time. The jury is still out on that one. However I did not receive a Form 1040 V with my PA state form.They require it with my tax payment.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Filing
on April 3, 2019
Posted by: dm7777
from MI
I did not think the info to click on for each entry was as clear as it has been in the past and am annoyed every year that the state e-file isn't included. I don't need 5 free with the Federal so I copy and mail my state return every year.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Good interview and instructions.
on April 3, 2019
Posted by: HerbiefromDerby
from KS
Been using this program for years, starting when it was TaxCut and continuing when it became H&R Block.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
some serious quirks
on April 3, 2019
Posted by: pwc45
I bought three copies, one for each of my computers 2 deluxe copies and one for small business and trusts, etc which also included a deluxe program
thus I had three valid product keys. the only work on the computer each is loaded onto a real logistical pain if someone buys three copies of the program, then the three keys should work on any computer
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
ok for routine but fails unusual & special forms
on April 3, 2019
Posted by: bdcanuck
from MD
I have used it for years and am at point of switching. Only reason i have stuck it out this long is that it imports last years info. However, S/W continues to fail miserably with treatment of special but critically needed forms (e.g. amended returns), and fails to import them either. Ask S/W for help on basics, it is fine, but ask for anything special and it fails miserably (e.g. student education charges). Program icons fail to work, radio buttons give you blank screens, and you have to exit and try again to only have some of them work occasionally.... Then, there is the total failure of their live help functions. Took me 4 days of trying and over 9 hours of hold time to get to live help (and it was Feb-not Apr)... then, after paying for software, you have to pay to file state.... fed up to point of quitting
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
HR Taxes great
on April 3, 2019
Posted by: Jcp2ww
from Macomb, MI
I did our joint taxes with the three kids. Very user friendly. Have been using since 2016.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Clear instructions, easy to use
on April 3, 2019
Posted by: Eigle
from Georgia
I have used this software for years. It's reliable, instructions are clear, and preparation time is very short compared to doing it manually. It's also much more economically feasible than a tax preparation service.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock