Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,387 Reviews)
Rating breakdown 149,387 reviews
5 Stars
97,820
4 Stars
28,081
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,728 out of
61,886)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: JEB1946
from Austin Texas
Verified Purchase:Yes
Disappointed
Buggy
No telephone support
Expensive w/o discount for multi year user
No telephone support
Expensive w/o discount for multi year user
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: gpycre
from New Jersey
Verified Purchase:Yes
H&R is a very professional software! It is very easy to use and also reasonable in price. I love it so much.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brighton CO
Verified Purchase:Yes
I was disappointed in the font and shade of the numbers in the tabulation . Printout was faint and tiny font neither of which could be changed on the program or by my printer software.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: titomio
from San Antonio TX
Verified Purchase:Yes
I bought this two months ago and had no problems with it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Suebie Doo
Verified Purchase:Yes
H&R Block makes doing taxes very easy and user friendly.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Good product - Updates & Functions Need Improved
on April 1, 2026
Posted by: Geno21
from Leesburg, VA
Verified Purchase:Yes
I am a long time user of the product. I like its apprach towards moving through the questions for addressing items.
I also like the ability to use last years return as a "base" to not have to start from square 1.
Things I dislike, constant updates before features are shown. This effected an important part for me which was importing of brokerage data from financial institutions. as you start the process and it doesn't go through properly because the update hasn't occurred. Why can't the software be baked in like February? Constant updates are a concern that there are planning and execution issues.
An example: Injecting data from brokerage accounts works but only after the updates in like the last few weeks in March. Then all the data at then end before submitting, the product wants you to verify all data. Did it not do this as part of the upload? Also, it will not move on without adding a purchase data. If you were dollar cost averaging in, there are multiple purchase dates.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Larry1122
from Wisconsin
Verified Purchase:Yes
You should start each new return with a quick survey asking things like:
Are you a farmer?
Were/are you military?
Do you own your own business?
Etc...
If any of the questions are "No", don't ask the related questions during the return.
I spend most of my time reading questions about things that don't apply to me.
Are you a farmer?
Were/are you military?
Do you own your own business?
Etc...
If any of the questions are "No", don't ask the related questions during the return.
I spend most of my time reading questions about things that don't apply to me.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Guaranteed... to disappoint!
on April 1, 2026
Posted by: Right2Carry
from Melbourne FL
As usual, the deluxe edition did not support some feature of my tax return, forcing me to file a paper return. This has been the case the last 3 years. No more HR Block for me! This year it was a QBI carry forward loss not calculated in this version. You will have to wait for the update to file your return. I've been getting this notice for weeks now, and time is running out.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock