I've used this software for nearly 10 years. They have changed the credit card filing so that it is no longer integrated in the product so you have to go to a different website and re-enter a bunch of information. In addition, the software does not tell you if you paid or not so I nearly forgot. I hate it but unless they fix this I will have to switch providers next year.
I've been using it for 9 years. Very easy; especially since it carries over from prior year so well. Rather large return with an inch of paperwork took 2 easy evenings from start to filed. Obvious excellent design work to guide through subtle details. I totally trust it to get it right
Easy to use. Well explained. Flags potential problems. Had all the forms I needed. I may have found a couple of very small parts that could use a few more words to clarify what they mean, but that is about it; you can pretty well read between the lines.
Had good results. A few problems trying to figure out how to correct data, but nothing critical. A little confusing on efiling, but finally figured it out. Overall an excellent filing program.