Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
2
Worst I’ve seen since 2009
on April 5, 2019
Posted by: HR Rock
Bad questions. Poor instructions when it comes to 1040x. Worst platform since 2009
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Tax time again
on April 4, 2019
Posted by: Daisy1234567890
from Jeff City, Mo.
I am a retiree. This is the third year I have used this software. The federal portion is always easy. But the freaking state return sucks. It is not H&R Block’s fault, it is the complicated and aggravating way it is set up in Missouri. Federal completed in 20 min. and filled. Worked on Mo. for over an hr. Once again I will have to call for help tomorrow. I wish Missouri would get their ducks in a row and get some simple, easy and not confusing tax forms!
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Made it through
on April 4, 2019
Posted by: Nickname of what
from Md
I bought this at staples at full price over a month ago and had grief with down loading the updates so next year I’ll down load for cheaper
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Better than turbo
on April 4, 2019
Posted by: Toxie
from Michigan
I used this software for the first time this year.i always used to use turbo tax until last year when they stuck me with many hidden fees and software that depends on internet connection. H and r software is intelligent and geared towards the users convenience. It was easy to use and did not depend on an internet connection. When it came time to file there were no hidden fees and all went well. Great professional and adult oriented software. I don't need an online tax professional when the software works this well.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
clear instructions to follow
on April 4, 2019
Posted by: Ruveges
from cleveland, ohio
Like the option to submit federal with no fee, but costly for submitting state return
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Tax program gone bad
on April 4, 2019
Posted by: awful program
I have used your tax program for years. Based on the trouble and problems I had this year I probably won't use it again. Whatever you did to change the printing function was a huge mistake. I had to try several times to get it to print anything. It was very frustrating. What is the purpose of printing through Adobe?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
2
Barely acceptable product
on April 4, 2019
Posted by: Blimo
from Houston
While the software seems to work, the 2018 version required multiple updates after the last update date to get to a final state. The help screens are mostly useless, and accurate file imports are problematic. It's easy to get in an bind while building a return, and somewhat difficult to correct either incorrect entries or default entries the software makes for you. User friendly? not so much.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Nice
on April 4, 2019
Posted by: Darthlore
from Winder ga
Bought this thinking I could use it for both fed and state. But was charged an additional fee for state.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock