I was aggravated right from the start w popups to buy add on features. I dont think it follows logical steps. Im not sure I got all my info in correctly. Im now at the filing step and waiting for instructions on how to pay what I owe. I dont like the program.
I had a error in personal information (driver's license expiration date miss-typed) that created an error. The error was on the federal info and state info not matching. They led me to the error in the state but I had to fight the software to fix the actual issue; the federal info. This error kept showing up and the software kept sending me to the State info to 'fix' the issue.
It does the simple stuff well, but my wife worked abroad for half of 2018 then moved to a separate state for the rest of 2018, and it was hard/impossible with this software to check if we'd save more money filing jointly or separately