Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Liked almost everything
on April 6, 2019
Posted by: JW01
from washington state
I tried to save my return as a pdf document and it didn't work. I tried the chat functions - live and online - with no luck.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 6, 2019
Posted by: Great Dane Lover
from Indianapolis IN
was simple to use and easy to download and fairly quick
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Still awkward software
on April 6, 2019
Posted by: dbmz
from VA
I've been using this since it had another name, so I am pretty attached. the software still needs some work. While you do give the OPTION of customizing where to install, the software updates dont work unless installed on the C drive - and it takes some searching to figure that out. it should be clearly marked during installation and also during that error message
I used the downloadable update for the federal, but it would not work for the state (VA, Windows 10). So I had to uninstall and reinstall. and then it finally worked
also, both times I installed i had to click on the program twice - the first time it said ok, now we'll install, and then it closed itself. second time it worked.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
generally easy to use
on April 6, 2019
Posted by: kwHRB
from tn
Have used this product for many years without problem. This time there seems to be a glitch in the Capital Gains and Losses Worksheet that involves selling an inherited home. If the gains/losses are to be split among multiple heirs you are instructed to adjust the gain/loss accordingly and put either a minus or plus amount on line "Other adjustments to gain/loss". However neither a plus or minus amount will adjust the line for corrected basis. Time consuming attempting to find my error and contact HRB for a work-around that ignores the 1099S. If you don't need this particular worksheet then it's simple to follow the guides.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and provides short direct tips
on April 6, 2019
Posted by: Mommalinda
from Youngstown, Ohio
I’ve been using H&R Block since 2010 and will not change
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Needs work
on April 6, 2019
Posted by: An actual person
from ca
TWO ISSUES: use of legal or accounting terms, example what was my tax liability. What does liability mean. 2 clocks later it said form XYZ, line ##. Item 2 data verification, I got stuck in an endless loop at that point due to ca tax penalty.
THE POINT OF THE SOFTWARE is to simply my task not create need for tutorials and research
THE POINT OF THE SOFTWARE is to simply my task not create need for tutorials and research
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Buggy - Mac Version Crashes Frequently
on April 6, 2019
Posted by: Floirs
from Missouri
Seems to be quite a bit buggier than previous years. When you try to fetch information from financial institutions, it crashes, and you lose work going from the last 5-10 minutes. I eventually ended up entering all the information about interest, mutual funds, dividends, etc. by hand. A real pain.
Written by a customer while visiting HRBlock
Customer Rating
5
Always done right!!
on April 6, 2019
Posted by: spages
from Boise, ID
Great program and always informative and easy to use. I trust H&R Block every year. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock