Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
A good tax software program
on April 9, 2019
Posted by: Ted7
from Poughkeepsie NY
Overall, I've gotten accustomed to your software, but you're sometimes weak on the details. Case in point: I could not take a deduction of $130 for a REIT dividend distribution, for which there IS a 2018 Qualified Business Income Deduction. The standard 1040 Instruction Manual contains a Worksheet for this, and your program said I was not qualified this year to take the deduction. NOT TRUE. Further, it was almost impossible to find where I could have taken the deduction in your software, as the K-1 Form interview did not direct the user to the deduction area of your program.. PLEASE, work on this this year, as many people have investments in REIT Index Funds. And, some of us have to report on the K-1.
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Complete package
on April 9, 2019
Posted by: jackie272
from New York, New York
Handled Federal and Maine taxes and filing without a problem. Interview process is somewhat awkward, but it is thorough and covered everything I needed to do to file my taxes.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Unclear Pathway to Correct Return
on April 9, 2019
Posted by: Kayak Flipper
from Greenville SC
I have two properties that I rent. Put in both properties as prompted by software. When I got to the part where I add depreciation, the software does not make it clear whether to enter depreciation for both at a particular point or only one. First try - both depreciations showed for one property when I reviewed the actual form. Went in and deleted depreciations, but they still showed up on the form even though they were clearly gone from the software prompt screens. Started over several times. There is clearly a glitch in this part of the software. Eventually it worked, but there is nothing in the software prompts to tell you when you are entering depreciation information which one of the properties it will apply to. I reached a high level of frustration so I may be mistaken, but it appears that sometimes deleting depreciation information works (removes it from the actual form and the return) and sometimes it does not. In past years the software has worked perfectly for me, but I did not have multiple rental properties so I have not encountered this difficulty.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Good
on April 9, 2019
Posted by: newt1530
from Wisconsin
Works good. I am not much of a tax guy but this program talks you through everything.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Seems correct
on April 9, 2019
Posted by: mrp1
from PA
Bought months ago and satisfied with the product so far
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Better than expected
on April 9, 2019
Posted by: Marshart
from Jacksonville
Easy to follow and very helpful with questionable entries. I use the same program every year which makes it faster to complete when using the import features.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Works great
on April 9, 2019
Posted by: aaaaaaaaaaaaaaaaaaaaaaaa
from LasVegas
Works great but it was a pain to get it to load on Windows XP but it did , then it was smooth sailing after that
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Worse than all the past years
on April 8, 2019
Posted by: fpjo
from al
Could not figure out how to skip filing an extension. The alerts "go To" button did nothing, and I never eliminated the alerts on my 1099s
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock