Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
Easy to Use
on April 11, 2019
Posted by: DCG3180
from Bay Village OH
I have used this software for several years. It is very accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Better than previous years
on April 11, 2019
Posted by: maryfrances
Your software is easier to use than is has been ever before. Good job!
I downgraded you a star because it is so difficult to figure out how to print my state form. It is easy to print and e-file the Federal form and it is easy to e-file the state form. But printing the state form? Nope; there are hoops to jump through. It is probably your purpose to frustrate customers so they will pay to e-file it. This is the only flaw I find. Seriously! Other than this, your software is great!
I downgraded you a star because it is so difficult to figure out how to print my state form. It is easy to print and e-file the Federal form and it is easy to e-file the state form. But printing the state form? Nope; there are hoops to jump through. It is probably your purpose to frustrate customers so they will pay to e-file it. This is the only flaw I find. Seriously! Other than this, your software is great!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Bring back the easy Search and Chat features
on April 11, 2019
Posted by: T_Dixon
from Tampa, FL
I have been using this software for tax returns since 2010. It seems to have improved every year except for 2018. If you have a simple return, you'll be set, but if you have a little more complex items and / or have accuracy issues, you will need help to get through these. It's one of the reasons I buy the software every year, as HR Block has provided this help. This year however, there was no ability to type something to search in help, and no way to initiate a chat session. I don't know why these features were taken away, but I highly suggest you bring them back!
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great!
on April 11, 2019
Posted by: RonPalmCoast
from Palm Coast, FL
I have used for 5+ years. It just gets better each year.
Ron
Ron
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Works well
on April 11, 2019
Posted by: Terryb40
from Torrance CA
Have used in past for years, like it and less $$ that Turbo.
Only thing I dislike is the software taking over the screen, with no chance to minimize to access other software I have
Only thing I dislike is the software taking over the screen, with no chance to minimize to access other software I have
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great features
on April 11, 2019
Posted by: Annie0423
from NC
I found the software doing things automatically without explanation and to me that was disconcerting.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
94144
on April 11, 2019
Posted by: ALjs
from Charlotte, NC
Excellent product, easy to navigate, fast completion of returns, prompting is excellent
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
HRB Deluxe
on April 11, 2019
Posted by: arby121
from Texas
Navigating to different forms is challenging. Some pages are more flashy than content relevant. The popups asking to buy different products or upgrade are annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock