Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
Always File with Confidence
on April 11, 2019
Posted by: mike from richfield
from Richfield Ohio
I have tried others but once I filed using H&R Block I don't ever use anyone else.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Awesome
on April 11, 2019
Posted by: Tall12
from UT
I use H & R block always for the past 8 years. Thank you for making it easy for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very helpful & less expensive than other options
on April 11, 2019
Posted by: ElleMae
from Jefferson, Tx
I prefer to do my own taxes. It is still a lot of work, but H&R Block software checks for errors, and offers Audit support if it comes to it. So that is comforting. You still have to make sure you have all your documentation in order, and have to do your own calculations for some things. But overall, if you are a Do-it-your-selfer, it is a great tool.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 11, 2019
Posted by: Tommy 12
from Bolton Ct
Quick and easy I have used HR block for years this edition went very smooth
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Works good and they answer the phone for free help
on April 11, 2019
Posted by: Tesla99
from New York
It handled all my INT, DIV, capital gain/loss/ IRA. Imported in last years data, helps me remember all my accounts if I'm missing something that didn't get mailed to me. I called for help, downloaded my file to H&R Block, they were able to correct my problem. Wish it would do a better comparison to last year's taxes as in % change line items. It has some internal terms that have no help tied to it like "remaining amount available for deposit" which had a negative value, generated by the software, had to call them on how to make zero. Also when it does it final check it wants you to check something but there is no way to acknowledge it is correct so it keeps flagging.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
State filing problems...
on April 11, 2019
Posted by: sad lad
Been using this software for quite a few years so I know how it should work. When finished with the Fed & did the state and then tried to file the software kept telling me I could not e-mail must mail. (This is a very basic tax filing, very little in assets, nothing out of the norm except the person had died in 2018 will a basic will no complications). PLUS if I could have e-file it was going to cost. Finally went directly to the state revenue site on-line and was able to just enter the same data/information and submit FOR FREE!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Made it really simple.
on April 11, 2019
Posted by: PapaRay
from Washington State
Overall, the program is easy to use and self-explanatory. Good prompts to remind of things to think about. The one thing I'd make more easily available would be the search function. I had to hunt to find it and used it several times for completion of forms that didn't automatically show up.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Absolutely painless
on April 11, 2019
Posted by: NMBill
from New Mexico
We've been using H&R Block's tax software for many years and I can't imagine trying to do our taxes any other way. The interface is clean and simple and the software walks you through the entire filing process without bogging you down in a raft of confusing forms. In fact, you never really deal with any actual IRS forms at all (unless you choose to do so). If there is anything I'd improve it would be to include a bit more robust contextual help. I should be able to right click on literally any and every box during the process and get a contextual explanation of what's being asked. The help function is fine, but I think it could be beefed up a bit.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock