Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Two Issues created difficulties
on April 12, 2019
Posted by: CatKids15
from Clear Lake, Iowa
For some reason, when I tried to open the itemized lists that I was keeping for this return, I had a difficult time trying to open the list that I wanted. The wrong list was opened. This happened both when I double clicked on the name of the list or when I selected the list I wanted to open list and then clicked on OK.
The second issue is that on my state return (Iowa) I kept having to re-enter my health care expenses since it did not seem to save them. I ended up having to enter this information in 3 or 4 times.
I did not have these issues in previous years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
excellentprogram
on April 12, 2019
Posted by: publius56
from new york ny
I've used it for years. generally excellent but this year didn't sum my state estimated payments correctly by 2000. i was able to correct easily
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
horrible Form 1116
on April 12, 2019
Posted by: Al11
Form 1116 abandons normal question/answer mode leaving one to get lost in a form with mini-worksheets superimposed that is more complex than the full form itself. It even doesn't cover all items on the form. Some fields leave one guessing as to what the proper data is - in effect "Call IRS for details on this field"
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Good, but not great
on April 12, 2019
Posted by: Bobxyz
H&R Block Deluxe 2018 was not able to download my 1099-R from E*Trade. It re-downloaded the 1099-Div, which created duplicate entries.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Good, but room for improvement
on April 12, 2019
Posted by: lkjdsflsjkghf
from Atlanta
There are lots of places that the software just doesn't address well. Perhaps embed links to other articles helping those who only do this once a year would be good.
For instance, the software brought over last years taxes, which was good. However, I did some side work last year, which I didn't do for 2018. It still brought it over and I had a fit with understanding it. The summary at the end caught it and reported it as an issue. It wasn't an issue, but I had to end up deleting that Schedule C Form in order to e-file. There should have a wizard to ask me if I still had this side job. Just my opinion.
For instance, the software brought over last years taxes, which was good. However, I did some side work last year, which I didn't do for 2018. It still brought it over and I had a fit with understanding it. The summary at the end caught it and reported it as an issue. It wasn't an issue, but I had to end up deleting that Schedule C Form in order to e-file. There should have a wizard to ask me if I still had this side job. Just my opinion.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Have used your program for years and love it!
on April 12, 2019
Posted by: cmorg
from California
It is so nice that you populate items from the previous return when necessary. Keep up the good work...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
e-filing failed
on April 12, 2019
Posted by: wjm11
from Chicago, IL
e-filing failed even though I'd used the same software last year. Reason: last year's AGI did not match what I reported -- even though it was pulled from the same software/files.
I ended up mailing in both federal and state returns.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Almost Perfect
on April 12, 2019
Posted by: JSMReferee
from Northampton, PA
This continues to be the best software (based on my conversations with friends who use Turbotax) for individual preparation of tax returns. Among improvements, I found that forcing me to enter itemized deductions, when I knew the standard deduction was called for, wasted my time. I was in the same loop when I was forced to answer questions for a local tax return. Municipalities in our area require that we use their tax preparation service provider. Easy to navigate and regular visible updates of the current state of refund or amount due!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock