Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
Very Easy
on April 12, 2019
Posted by: TomInDenver
from Denver, CO
I've used this tax preparation software for many years. The interview process is great.
Pros: Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Buggy
on April 12, 2019
Posted by: Blarggghhhh
from Utah
Program crashes when trying to import W-2's. I would think that would be basic functionality they might have noticed in beta testing.
Also, sometimes it does not provide clear definitions for terms. That would be handy. They are easily found on the internet, but should be in the software.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Better treatment of RMDs
on April 12, 2019
Posted by: dkwarta
from San Jose, Ca.
The 2018 program had a better set of questions for filing RMDs and the prepaid taxes on them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible Experience
on April 12, 2019
Posted by: Tulsaok
from Tulsa, OK
I've always sworn by and been confident in HR Block software, however with the last experience I've just had, I doubt I could confidently recommend product to anybody.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Makes rounding errors
on April 12, 2019
Posted by: ZB37830
from Oak Ridge, TN
The software works well enough most of the time. However, it unnecessarily introduces errors because it rounds all entries to the nearest dollar. Normally, this is not a problem, but if you have many entries of the same type, like multiple 1099-B reports, the sum of rounded values can end up several dollars different than what is reported by a payer on a consolidated 1099-B.
Since the software rounds, if a payer reports a value less than $0.50, the software records 0. The trouble is that the software then considers this an error that must be corrected in order to e-file. The only possible corrections are to delete the payer's 1099, or to change the value to $1. I guess I'll find out if the IRS cares if I report a higher amount than did the payer.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Singular Defect
on April 12, 2019
Posted by: joeblow1234
from TX
I have used since 2105 without any issues until this year. In filing a 1099R either I neglected to enter withholding or the number failed to enter. It seems to me that the software should automatically challenge the absence and ask, "Are you Sure? No Tax was withheld?" The error/lapse caused me to spend more time doing an amended return that can't be filed electronically.
Also, the font size is a challenge to my 70+ year eyes and can't be expanded. Change that in future editions.
Also, the font size is a challenge to my 70+ year eyes and can't be expanded. Change that in future editions.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Can't fill out Form #1116
on April 12, 2019
Posted by: Cathy675
from New York, NY
It is impossible to fill out the form re Foreign Taxes paid. This has
frustrated me for years! The boxes for transferring info from K-1s
are blocked out, and the Interview doesn't help! Also, when I tried to read
what I had put on one of the Schedule D worksheets, through the Interview,the information didn't come up--only the top of the page appeared.
frustrated me for years! The boxes for transferring info from K-1s
are blocked out, and the Interview doesn't help! Also, when I tried to read
what I had put on one of the Schedule D worksheets, through the Interview,the information didn't come up--only the top of the page appeared.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Foreign Tax Credit Missing
on April 12, 2019
Posted by: DoubleTaxed
When the foreign tax credit exceeds the maximum, Form 1116 is not attached automatically. At least, there should be a notification that the credit was not applied and the form needs to be attached manually. This appears to have always been the case.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
Value
5
Written by a customer while visiting HRBlock