Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
Deluxe+State = Not so deluxe
on April 12, 2019
Posted by: realjwd
from VA
I am disappointed that, having bought the Deluxe + State that that does not include the cost of efile-ing the state return. I am further disappointed that the VA state software does not include form 760C - having to download, print, and manually complete the computations needed to determine if we may owe a penalty makes H&R Blocks's State software incomplete. At the least you could prompt for the needed details and do the math. I'll be looking for an actual complete set of common forms from competitors next year or resurrect my own VA spreadsheets.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on April 12, 2019
Posted by: Gerard2734
from Bronx, NY
This product I have been using about 15 years and it is easy to use and simplifies tax preparation given the many complexities in preparing a return. The electronic filing also make it a pleasure to use requiring two less mailings to IRS and Stae Tax Bureau - not to mention receiving their receipt of the tax return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Complete Tax Return Service
on April 12, 2019
Posted by: ErnieS29803
from Aiken, SC
Performs every function, from data input to filing (efile or hardcopy)
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Recommendation
on April 12, 2019
Posted by: JLL2018
from Alabama
Inadequate printing options. Should allow selection of individual documents rather than printing numerous pages uncontrolled..
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Great
on April 12, 2019
Posted by: Msmary598
from Munith, mi
Great except I couldn’t download on my daughters laptop to do her taxes.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Good to work with
on April 12, 2019
Posted by: NeverUsedThisIBet
from IL
I like this except for the Itemized Worksheets. Once you add them, you cannot easily get to them. And when you do, they take you out of where you were if you click the wrong one.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
I've used for years and will continue to do so
on April 12, 2019
Posted by: Mulsar
from Alaska
Everything is great except for the verification process. Since I live in a state with no state income tax, the verification process goes round and around trying to make me enter amounts in the state portion of the W-2 worksheets. If I put in zeros, it then complains there is no state. If I put in the state, it then wants a state tax company ID. If I delete everything, I am back to square one with it wanting state income. In the past putting in zeros sometimes satisfied it. The the only choice you have when trying to correct this is to delete the form, BUT that would delete the entire W-2 form!! The program needs to be smarter to not know when no state tax data is needed.
Also it’s W-2 input is not complete for categories for Box 14. If a person has to pick “Other” because the program doesn't have what is listed on the actual W-2, it should allow the person to physically enter what is in Box 14 on their actual W-2
Also it’s W-2 input is not complete for categories for Box 14. If a person has to pick “Other” because the program doesn't have what is listed on the actual W-2, it should allow the person to physically enter what is in Box 14 on their actual W-2
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Works O.K. - But with some frustrations
on April 12, 2019
Posted by: LasloPferg
from Spokane
Two big complaints. When the return was complete I could not download the document to a memory stick to print it later and elsewhere. Trying to look at the return before or after sending it to the IRS was frustrating by incomplete images on screen.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock