Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
Has problems calculating stock options from IMPORT
on April 13, 2019
Posted by: Supertimm
from Myrtle Beach
I buy this product every year but this is that last year. I had to spend many hours reentering all the stock option trades that this software failed to calculate correctly from IMPORT from TDAmeritrade. Otherwise the software functioned properly. Also needed Form 990EZ and was not available in the Deluxe version.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to understand and use.
on April 13, 2019
Posted by: Sschne
from Orlando, FL
This is a great product because it is so easy to use and navigate through! The only negative thing I have to say is on the section that gives you options to use a state DL or other ID to verify your identity, it doesn’t include an IRS PIN option!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Need better explanations for some form boxes.
on April 13, 2019
Posted by: rcvk1953
from Minneapolis, MN
We have used the product for the past 7 years. This year was more complex with the tax changes. We typically had large deductions, so our taxes went up. The mismatch of our state with Federal was covered in this product. However, though we filled in information boxes directly from the form 1099 R, it was a pain to go back and re-do some information that was entered, because there was no instruction not to include letters in the box. (Letters WERE included on the 10899 form)
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Not very user friendly
on April 13, 2019
Posted by: Joseph227
from Central NJ
Does not carry all info from Federal to State eg Pension & IRA Withdrawl
Does not proforma bank info from 2017 to 2018
Does not proforma NJ T and S Drivers License reqd info from 2017 to 2018
Links to Federal and State instruction forms are awkward and hard to access
Does not proforma bank info from 2017 to 2018
Does not proforma NJ T and S Drivers License reqd info from 2017 to 2018
Links to Federal and State instruction forms are awkward and hard to access
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Long time user - generally effective
on April 13, 2019
Posted by: Rosco2019
from Chicago
I have been using HRBlock for many years after a competitor product failed to properly calculate a loss. HRBlock is OK. I had some difficulty this year finding any instruction on how to add a statement to the Federal return (to say there was an excess $150 401(k) contribution that was fixed before 4/15/19). Never found out how, gave up and filed anyway. I also clicked e-file Federal and NY separately so I would have time to look up bank account info for payment of State liability. After e-filed Federal, I was stuck in a loop, unable to figure out how to e-file NY. Maybe I'm dense, but program instructions should be more clear.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Very unhappy
on April 13, 2019
Posted by: Marnie54321
from Wisconsin (WI)
Not enough lines for deductions. Instructions difficult to follow. Couldn't reach human to answer questions.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
h&r block deluxe fed. and state
on April 13, 2019
Posted by: Ltmack
from atlanta
easy to use but it needs to have a way to compare ways to file to get the best refund or to lessen the burden of paying by looking at both state and federal combined......
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Pricey but Works Well
on April 13, 2019
Posted by: RadioDude
from New England
Very good software. I have been using it for years. My only complaint is that the cost of adding the state tax software, and the extra fee for filing the state part, are a little high.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock