Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Good til transmission
on April 14, 2019
Posted by: Misskitty3552
Ease of program use... BUT had difficulty with activation code and my charge card was billed 19.95 three (3) times to accomplish a successful transmission for the state transmission. I will dispute but leaves a bad taste this year... time is valuable.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Generally Easy to Follow
on April 14, 2019
Posted by: Jimbo in Plano
from Plano, TX
I have used H&R Block Tax software for several years and find it much better than the competitor. But with the tax code changes, I did have to contact customer service with questions. Would suggest adding explanations about self direct IRAs and the standard deduction bonus for over 65.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
ok
on April 14, 2019
Posted by: BarbMcc57
from Texas
sent in return via Efile and still have not gotten it or anything as to why its taking soooooooo long, no follow up !!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Good product
on April 14, 2019
Posted by: Rockus
It does a good job importing data. Only a few small errors there. Very easy to use. Only problem is the hidden cost of paying taxes using a credit card. They don’t tell you until after you have filed and can’t change the payment method that there is a 2.59% handling fee. This fee is 2.59 % of the amount you owe. That is outrageously expensive. They happily tell you that you can deduct the fee next year! This is absurd.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use, great instructions
on April 14, 2019
Posted by: Shea58
from Detroit, MI
I just purchased this software a few days before the deadline. I can't believe how quick this process was. The software gave step by step instructions which placed my mind at ease.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block is great, the IRS is not so great
on April 14, 2019
Posted by: MidMiRichie
from mid-Michigan
My H&R Block experience was good. Very easy to navigate through the whole process. My only problem was with the IRS. When I tried to e-file my Federal and State returns, my Federal return was rejected by the IRS. They stated that the reason was that I did not enter my correct 2017 AGI. In fact, I did enter the correct 2017, so I retried and of course it was rejected a second time. There fore the State return could not be e-filed either so I had to print both returns and file by mail.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 14, 2019
Posted by: Stone1123
from New Hampshire
Have been using H&R Block software for a number of years. Its very easy to use and is updated to simplify its usage every year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Like features
on April 14, 2019
Posted by: Top of the hill
Good value easy to use saves time don't have to make appointment in town
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock