Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Happy but . . .
on April 14, 2019
Posted by: Frank in PS
from Brooklyn NY
I have used Turbo Tax for years. Switched this year and prefer the structure of the interview process.
I encountered a problem with a Capital Gains and Loss worksheet and the script suggested I go somewhere for advice. I could not find the advice screen(s) suggested. Search wouldn't work to find it. Ammyoing.
I encountered a problem with a Capital Gains and Loss worksheet and the script suggested I go somewhere for advice. I could not find the advice screen(s) suggested. Search wouldn't work to find it. Ammyoing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Glitch with E-File
on April 14, 2019
Posted by: GernB
from New York
We had a e-file glitch - got an error that there was an inconsistency because we had two seller financed mortages, which we did not. I deleted our home equity loan, and then re-entered, and the problem went away. I also had printing problems to a pdf file, which eventually resolved after multiple trials. It seemed necessary to specify black and white in the printer settings.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 14, 2019
Posted by: Wxladejn1
from Newburgh NY
I believe I have enjoyed using this product about 20 years
Thanks
Thanks
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
So Simple
on April 14, 2019
Posted by: littleBigman
from Sherwood Ar.
Great Product ... I've used H&R Block for the last 10 Plus Years ... Makes My Life so much Better /Simple !
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not worth it
on April 14, 2019
Posted by: Scott12345678910111213141
from Md
You can file online for free if your income is less then $66,000 and in my state you file online for free, so I bought something I didn't need and they charged me a "conveince" fee to file online.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Intuitive interface and easy to use
on April 14, 2019
Posted by: kurtr2001
from Floriida
I have been using H&R Block tax software for many years. I hav never had an issue and never any questions from the IRS. I will continue to use H&R software.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
state software malfunctions, federal can't do HSAs
on April 14, 2019
Posted by: frustrated_user
from central NJ
I found two glaring problems with the 2018 Deluxe Software + State (New Jersey). The state return does not print, other than the cover pages, whether to PDF or to printer. 90 minutes waiting for chat support - no end in sight. The federal treatment of HSAs (Form 8889) leaves most of the work to the poor taxpayer. NJ support of penalty calculation is virtually non-existent -- the taxpayer has to figure it out, and the software does little more than accept the taxpayer's work for printing.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Too Many Errors in Software
on April 14, 2019
Posted by: 2018Waste
I have used HR Block software for 10+ years and 2018 software was the worst. It was very poorly designed. I know there were several changes, but that's no excuse. There were errors in the State part of the software including the business. I am not happy with my purchase this year. It was preventing me from filing electronically. So, I just deleted some of my forms so I would not have to mail them. I have always been able to file electronically. Mailing my return was not my preferred option. I will seek other options next year.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock