Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Great Except For One Thing
on April 15, 2019
Posted by: Darren200
from Rhode Island
For whatever reason the software didn't auto go to my state return after fed. Kind of stalled after filling fed. Had to manually go back to state to start it. Figure before efile fed it should have started state? Everything else was great.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Almost There
on April 15, 2019
Posted by: MajorStumpy
from San Antonio Texas
This is the 5th or 6th year I have used this. I did have one pretty big problem: I have several rental properties. The program was not intuitive in letting me know when I was working one property vs. another. It would be helpful if the program identified which property I'm working on throughout the income/depreciation and expense process.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Problem
on April 15, 2019
Posted by: Joe Dummy
Product MUST allow unchecking boxes which have been checked in error. There is NO REASON to control corrections.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Good Stuff
on April 15, 2019
Posted by: Mark10
from Pittsburgh, PA
I'm an HRB tax preparer who uses this product for my complex personal return, and have done so for years. I also use it for family returns when I run out of company-provided "Friends and Family" money for normal, in-office HRB returns. The software is great, even though some features vary a little from the in-office producct.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
All I need
on April 15, 2019
Posted by: Jackie OO
from New Hampshire
I am disappointed with the software this year. Firstly I did not understand that when I bought it on line, I needed to download right away. As it is, my window expired and had to buy again. This time the download for the State did not work. It truncates my taxable income of $159,600.00 to $159.00 and there appears no means to change this.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Poor, Do not purchase or use
on April 15, 2019
Posted by: FrustratedFormerUser
from charlotte NC
Bought the package, could not find a super cheap deal as in past years.
Entered all the info, went to E-file; stuck in an endless cycle where the stupid thing wanted to update before filing. After 5 times, I was done and killed some trees. Plus HR block does not get the state efile fees I was willing to give them. Next year all paper forms, should be easier.
Entered all the info, went to E-file; stuck in an endless cycle where the stupid thing wanted to update before filing. After 5 times, I was done and killed some trees. Plus HR block does not get the state efile fees I was willing to give them. Next year all paper forms, should be easier.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Instructions are terrible
on April 15, 2019
Posted by: Len R
from Noble, Oklahoma
I have been doing my own taxes for 54 years. Used one of the first programs out lots of years ago. Settled on kiplinger’s using them until your company purchased them.
This was the hardest I have had to work on the 54 years. I have over 24 hrs in working with this program.
Instructions for the new procedures are terrible. Hard to find info and entries.
I will have to think hard about buying it again.
This was the hardest I have had to work on the 54 years. I have over 24 hrs in working with this program.
Instructions for the new procedures are terrible. Hard to find info and entries.
I will have to think hard about buying it again.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy!
on April 15, 2019
Posted by: Deb in GA
from Summerville, GA
Thanks for an easy way to complete our taxes - best I've seen!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock