I continue to be impressed with the performance of the software as a legacy product that understands the continuity of last year's return. My only issues this year: It had computed my state return before I'd put in a single piece of info; and there should be a medical insurance FAQ for people like me: Employed, but with getting health insurance from the employer. I can't consider myself self-employed, so it took me a long time to figure out that it goes as a medical expense, and the deduction was insignificant. Moreover, the software makes you work very hard going all this itemization when taking the standard deduction was probably inevitable. I think the software should give broad parameters and make a recommendation before you do all the work for nothing. Efiling charge for the state is too high. It cost me 10 times less to mail it.
Year after year H&R Block comes through with the best and ease of use software. What once was a nightmare doing taxes is now a pleasure giving Sam his cut.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Easy to follow, but with the tax changes I doubt I'll need it again seeing as I was forced to use the standard deduction. Want to keep a customer? Let me file (as I did this year with you) and use my credit card to pay my bill (as I did this year) BUT open a service that will let me use my credit card without imposing a ridiculous "convenience fee." It cost me over $100 to use my credit card to pay my taxes.
Very happy with this product. The only problem is the limited ability to print only the desired tax return pages. For example, Form 1040 now has 6 related schedules some of which contain no data, but I had no choice but to print all 6 schedules.
I bought the software and I had to pay for the state also and if want to e file the states you have to pay for that too and they double charge you to e file and the number they put on the charge it’s incorrect
Cons: Time consuming, Doesn't maximize refund, Hard to prepare