Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
1
stop point when wanting to file extension
on April 15, 2019
Posted by: Mp907
First overpriced. Slowly goes down in price. Typical marketing ploy. Wanted to file an extension. Nowhere in the process did it show that my extension was converted to a filing. If I am audited or have any issues with any unpaid taxes I will be sure to contact hr block to make things right. How can you put a stop point to make sure we know what we are processing or is an extension or filing? Why did it change from an extension to a filing? How can you avoid this from happening in the future?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
IRS had to fix H&R Block return
on April 15, 2019
Posted by: Tylor
from Minneapolis, MN
I had a few issues with my return this year. I was able to e-file my Federal return as expected. But had to physically mail in my state return due to lack of support on filing a m1529 in the software. I've heard from friends that they were able to e-file with that tax credit in other software. Most annoyingly...I received a letter from the IRS stating there was an error in the 1040 form, and they owed me ~$1k more than H&R block said they did. WOW! I've been using this software for years but need to strongly reconsider in the future...
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy transition from TurboTax
on April 15, 2019
Posted by: Suz1970
from Portland, Oregon
We were diehard users of TurboTax for as long as I can remember... but decided to give HR Block software a go for 2018 because it was cheaper than TurboTax and I felt confident I’d have everything we needed for filing with the Deluxe product. Went smoothly and easily - even though we’re paying twice as much to Uncle Sam this year. (Grrrr....)
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
state and fed errors/ state filing errors
on April 15, 2019
Posted by: wwbelisle
from donalsonville
1. I live in Ga and have to file Fed and State. I work in Fla. No state tax. Your software keeps giving me an error about no Tax ID for my employer or tax amount. if they do not withold taxes for state they do not have an ID even for my Ga state tax
2. for the last 2 years I have used your software to file state and federal. I have been given a fine both times by Ga state for not having the taxes done correctly on time and having to pay in a different amount... I have filed well before 4-15 deadline. but by the time mid late may rolls around I get the bill and fine in the mail. fix this please. I am only answering the questions truthfully and correctly on federal and state. what is the problem
2. for the last 2 years I have used your software to file state and federal. I have been given a fine both times by Ga state for not having the taxes done correctly on time and having to pay in a different amount... I have filed well before 4-15 deadline. but by the time mid late may rolls around I get the bill and fine in the mail. fix this please. I am only answering the questions truthfully and correctly on federal and state. what is the problem
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
So easy!
on April 15, 2019
Posted by: KaySauce
from The Woodlands, TX
I buy this software every year. Makes doing taxes a breeze! I used to have someone else do my taxes, and now I do my own because it is so easy. I won’t do my taxes without it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great feature, user friendly
on April 15, 2019
Posted by: LeeGA
from Atlanta, GA
Been using it for 6 years. Very happy with the product
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Broken decision path/form
on April 15, 2019
Posted by: NM_Unhappy
from NM
You have my survey, you don't really wantg me to talk about your programmers right now
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Promised features look great
on April 15, 2019
Posted by: Jarrrrie007
from NC
Handles all the straight forward stuff just great. Titles says for Investors, but for me it does a very poor job of handling a partnership K-1 that has foreign transactions and investment interest. Instead of using the data I input in the best spot for me the app asks me on what form I want to put the info and how I want to use it.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock