Easy directions, great helps when needed, and review at the end, to make sure of anything that might need attention - was looked over. I am very happy with this program software
I waited until the last day to file and neglected to include the taxes paid to my mortgage lender. The program prompted me to doublecheck if any taxes had been paid. Sure enough I had not added that, which allowed me to get a few extra dollars! YES!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I was pleased with the program until it was time to pay the IRS using my debit card. HR Block charged me an additional $60 for handling the payment. This was not disclosed beforehand.
when it came time to finalizing my return and ran the checker, it found some details i needed to correct prior to submitting efile. The problem was that when I looked and corrected the mistakes the facts/open category blanks were confusing and I would have rather asked me if I wanted to correct them or send me to the appropriated question and answer.