Last year and in previous years, I have used H&R Block's software and been quite happy with it. Not so this year, I thought it was difficult to use, even though I had used previous versions.
We have used the program for many years, but this year we were disappointed. We went through the interview process but when we got to the Qualified Business Income Deduction it send us looking for a form from the IRS site that we needed to fill by hand without any guidance. That was bad enough, but then our return was rejected and we did not get any guidance on what was the problem, it just instructed us to go through the forms and look for errors. There are 90 pages of forms! How do you find an error? If it was rejected it should be obvious what was the problem and could guide us to fix the error