I have used H&R Block Software for the past few years. Overall, I have been happy with it, but this year I received confirmation that my filing was accepted back in February. The problem is, it was never paid. So, in June I got a message that I still owed my taxes along with late fees. Thanks H&R Block!
I live and work in France, but I am a U.S. citizen so I have to file a tax return. H&R Block is better than nothing, but it needs major improvements to meet the needs of the millions of Americans who live overseas and file tax returns every year.
I really like this software for filing my taxes. This software is easy to follow along and the built in knowledge base when asking questions is very informative.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
It worked OK until rounding led to a form rounding to zero - which in turn blocked efile. In that instance there needs to be a mechanism to block rounding on a form so that doesn't happen. If not, why have to pay for efile when the program rounding negates that function? Otherwise all other features seemed to work well.