Original filing software for Federal and 3 states was very smooth and efficient. However, I had to do an amended return due to corrected 1099-DIV from brokerage, which was a mess. The 1040X (amended return) has 3 columns for data (old amounts, new amounts, amount of change.) The software managed to get one column correct, other two were a mess. This should have been very simple. Software mess!
I really like the interface. Very easy and intuitive. Gave it the greatest review (10), then when printing, you made me install your PDF writer. I hate that. I own Adobe Pro and have it on my computer.
I have used HRB for many years. This year, upon the passing of my father-in-law, the handling of various accounts provided difficulties. The Block software was less than its usual "helpful" in getting me to the right places to "fill in" the required information; the "Help" column was useless, and the software actually locked up because it presumed a discrepancy between Federal and State numbers. I eventually solved the problem by filing only the Federal -- and then filing the State "by itself". Block -- please give the "unusual" situations the same attention you give to the "normal" filing.
I've been very sick for years, limited income for I only put 20+ years into my pension & SS. So I get by. I suffer from Migraines and doing my taxes is hard. When I was younger I always got my taxes down quickly and on time. But I've missed a few years, It's just to stressfull So I wish the questions were simplier. In 2011 I took them in to be done by a profesional accountant who works all year on Taxes. He put my 1099-R (Pention) on the income line and caused more of my non takable SS taxable costing me $5000 when I only make $45,000 a year. Worst of all he E-filed it before I could review it. Now I wished I would have went to H & R Block that year. For they took it out of my SS for several years. I pay taxes just not that much. So I'm happy with your software, it's just to long and causes me to file late now. But anyway thanks for saving me money each year. SE