every year there's a problem with the state download, every year we have to call and spend loads of time on the phone and the issue is never resolved quickly. never again
I switched from TurboTax this to Block due to the price. It was really easy. It imported my information and was really easy to finish. I found it to be easier to use.
Pros: Easy to prepare, Easy to import documents, Fast
Good program to use for taxes but it won't let you print off your state tax papers to mail in . So you have to still go fill out paperwork and mail yourself.