In past years I've used the CD to install the program and as I remember it went smoother. Much of the current program uses rather small print, which is a problem for many of us seniors. I also had some problems locating the prompt to continue and ended up in a revolving circle for awhile.Overall a very good program, but it's still a bit mind numbing.
Have used H&R fir many years it pulls forward the prior yeArs return info so you only have to update with new data. Simple and easy. Incl federal e- filing. And small fee to e file the state
This year was worse than last; some required forms were not applicable..ie an interest statement from our Ameritrade accounts..no interest received, hard to remove form, our banks were not in list to import, 1099 for inherited IRA was terrible. Review your software it sucks. I used it 3 or 4 years before and this year was the worst ; took us about 10 hours over 2 days to complete.