Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
2
Functional, but difficult to see text on screen
on April 2, 2026
Posted by: Anonymous
from Champaign, IL
Verified Purchase:Yes
It does a good job helping with preparing even slightly complex tax returns. It took about 70 minutes to go through the entire process, including e-filing. Some years ago, they added the ability to download from financial institutions, greatly improving ease of use. My biggest beef revolves around the user interface. Since it hasn't really changed for many years, the text is too small on modern monitors and very difficult to read. There are no controls for font size and it does not seem to respond to OS tricks to override this fixed-font-size behavior. Additionally, while the window size can be changed, the actual text area is also fixed. It's like downloading old software designed for Windows XP—terrible.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
great features, lots of help throughout
on April 2, 2026
Posted by: dNEVADA
from Henderson, Nevada
Ive been using H&R Block's tax software for some years now and have no complaints. It walks you through everything
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Franklin, TN
Verified Purchase:Yes
You need to inform which version includes itemized deductions especially with the impact of OBBB.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
girl that help resolve an issue i had was outstanding! 5 stars
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Alex1790
from Bryan TX
Verified Purchase:Yes
Good product, easy to use, it worked out good for me this year.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GoodDoc
from Los Angeles
Verified Purchase:Yes
Used it last year als and liked its ease of operations
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Kentucky
Verified Purchase:Yes
I but H&R Block Deluxe Tax Software every year! It makes creating and filing my income tax return so easy! It walks you through the process, asking very easily understood questions, and then does summary checks to let you know your chances of getting audited.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from wisconsin
Verified Purchase:Yes
I had an issue with one of the forms for my state return. I tried contacting your online help who were not helpful at all. Wasted well over an hour of my time.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock