Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Unhappy Customer 79
Verified Purchase:Yes
Import tool brings in multiple duplicate entries which severely impacted return. If I didn't catch this (and I haven't in other years), I would be out hundreds of dollars. I'm not confident the average person would catch this. The software should prompt people to be aware of this especially if you are working off the laat year's import info. The pool of available Import partners for docs has also narrowed.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charles Town, WV
Verified Purchase:Yes
Have been using the program for decades and appreciate the ease of completing the return via the interview format.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: AMX72MAN
Verified Purchase:Yes
Always a good experience, I've used this software for over 20 years, it's the only tax preparation software I will use
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Guilford CT
Verified Purchase:Yes
Worked as expected. I wish the personal information request was not there in the beginning. Every year I expect it in small type and decline
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Kind of sucks tour whole business model is to lobby to make taxes difficult so that you can make us pay to make them more simple.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SuzieM
from San Francisco
Verified Purchase:Yes
I was reluctant and hesitant to do my own taxes but this program made it very easy.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Beach, Ca
Verified Purchase:Yes
I completed our taxes successfully in several hours. I was satisfied with the results.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Clark9
from Oregon
Verified Purchase:Yes
So many questions, i think you guys ask so many questions just a simple thing..make more simple..
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock