Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Unimpressed 2
Verified Purchase:Yes
I received the software late in 2025. I entered data in early Feb. 25. The calculated results were obviously wrong. I waited for an update. Using the already entered data and after an update in late Feb, my refund amount changed. I waited again for another update. In late Mar. 2026, after new updates, using the same already entered data, my refund amount changed again. I filed, knowing that there was another update scheduled. I don't know what that new update's results would have been. I learned that the software was not ready unit after updates were complete, late in the tax season. I have been a H & R Block tax software user for many years. This is the first year that I have had issues with the software that I an aware of.
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Iam2
from Michigan
Verified Purchase:Yes
I've used it for years. This year was a bit more confusing. Still waiting for my state refund. Supposed to take 2-4 weeks, it's been 7. Checked the "where's my refund" and it just states it's pending review. Never happened before and am not too happy.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CraigW
from Crossville, TN
Verified Purchase:Yes
I have used H&R Block software for many years and have always found it to be thorough and intuitive.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: acitizen
Verified Purchase:Yes
Everything works, and it gives me confidence at tax time. However, the rising price is adding a sting to my fixed income senior budget.
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: EdGR
from New Berlin, WI
Verified Purchase:Yes
The software was easy to navigate, and I appreciated the "reminders and explanations" as I used the software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: RetRFD
from Minnesota
Verified Purchase:Yes
The software was excellent. Very easy to use and made the calculations for my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ignatzmouse
from Crawfordsville Indiana
Verified Purchase:Yes
It was a bad situation, but the software did the job.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: rgappen
Verified Purchase:Yes
For some reason this software package will not interface with my HP Laserjet m1212nf MFP that is on my network. All my other software can operate the printer just fine. It was annoying.
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock