Any and every tax payer can find the kind of H&R software which fits to their financial situation, it’s easy to use and the IRS’s response is provided within a day.
Good accurate tax preparation software. Guided tour tax preparation covers most common tax needs but you'll need to dig a little deeper for forms like 1099-R's. Automatically imports data from previous years which is really helpful plus tracks and automatically enters long term carry over losses. Very comprehensive program and passed all my audit checks with flying colors.
not as happy with this year's software as previous years. Program added an entry to return which was incorrect and the source of the data could not be found. By attempting to correct an incorrect entry I was not allowed to e-file which was very disappointing.
overall product is good. had a little trouble with new york state non-resident efiling. did not work in ny, but had some nys income tax withheld due to timing. for some reason could not efile if i did not claim some ny income. ended up plugging the software and recovered 99+% of nys tax withheld.
Interview method is simple and easy to follow. Had two problems. On final page showing refund the software deducted $11 for no reason and had to be over-ridden. Also, state form did not appear under "Forms". Had to print it to review prior to filing.
Easy to use with explanations along the way. Never used the chat feature but it's good to know it was available. I don't need an accountant for my taxes anymore! Only issue was the import via phone camera wasn't working for me, so I just entered everything manually.
I'm quite pleased with the ease of use and accuracy of the program. The price is high unless you can get a deal on it. I could work free online probably, but live rurally with sketchy internet connectivity, so I purchase and use it resident on my computer.