Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,387 Reviews)
Rating breakdown 149,387 reviews
5 Stars
97,820
4 Stars
28,081
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,728 out of
61,886)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
How do I report a software calculation error?
on February 19, 2020
Posted by: Phil99873
from Denver, CO
I found a small error the way your 2019 download software works.
I entered a Wells Fargo Brokerage 1099-INT with $0.02 of taxable interest in box 1, and $10.69 of "Bond Premium on Tax-Exempt Bond" in box 13. There are no other items for this somewhat unusual 1099-INT.
Your software rounded box 1 to $0, and box 13 to $11, as expected.
Your software then would note the 1099-INT as failing to pass validity checks because of the $0 in box 1 that could not be offset by the bond premium.
One way I found to work around this was to put $1 in as taxable or non-taxable interest and then it would pass validity checks. The other way was to simply not enter the perfectly valid 1099-Int. This is also known as lying on a federal tax return in order to get the software to work.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: tinasch
from germantown, Wi
Verified Purchase:Yes
the software is easy to use and makes everything very understandable.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DrShack
Verified Purchase:Yes
I have been using H&R Block software for close to 20 years. I have always found it easy to use and very reliable. It takes the drudgery out of tax time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ed Customer
from Michigan
Verified Purchase:Yes
Very easy to use. Can complete your taxes as source documents come in and not overlook any item or deduction. As a loyal user for many years I have confidence of the accuracy of my return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Woodway, TX
Verified Purchase:Yes
I "upgraded" from Turbo-Tax to HRB several years ago and happy that I've done so. Since I don't own a business or have rental properties, the basic version works perfect for me. I have never had a problem and it is simple to use. When I submit my return, I have complete confidence that it is error free.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JEI1
from Michigan
Verified Purchase:Yes
Been using this software for over 10 years. Excellent!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Charley Nevada
Verified Purchase:Yes
Fed program is fine, IL efile problematic. A copy of a Federal form is required and it's not available to efile. You have to print your Fed 1040 and submit by mail.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: J Taylor
from Ford City, Pa
Verified Purchase:Yes
Easy to use. Answer a few questions plugin some numbers and done.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock