Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
User friendly, Reasonable Costs, Nice UI
on April 3, 2026
Posted by: dlwalden417
from Republic MO
Easy to use, accurate, nice refund to balance out state payment, reasonable costs for software, so much better than doing it by hand, Accurate, Great UI.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Auto download from employer and broker is great
on April 3, 2026
Posted by: Anonymous
from Louisville, Kentucky
Verified Purchase:Yes
I have used your tax preparation software for many years. It is clean, easy to use, and the auto download from my employer and my stockbroker (Schwab) works well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: dougSC
Verified Purchase:Yes
Both State and Fed returns accepted and I've gotten my refund in just 3 weeks.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Webster, FL
Verified Purchase:Yes
I have used the product for about 10 years. It is thorough. This time I had to report foreign bank assets. That part of the wizard is confusing. All the rest of the product is well done in my opinion
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Made me buy State program again, support is bad
on April 3, 2026
Posted by: DasBoot
Verified Purchase:Yes
Had bought Deluxe + State. However program kept asking me to buy State again. The phone number for support is useless and chat support was not able to resolve even after 45 mins
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hosn81
Verified Purchase:Yes
Easy to navigate and use. The instructions were very helpful.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: KKhalid
Verified Purchase:Yes
I switched from Turbo Tax to H&R Block as the software supports Windows 10. I was pleasantly surprised. Everything is straightforward with simple communications and menu. I will not be going back to T/Tax.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Rock10100
from WV dunbar
Verified Purchase:Yes
I bought the internet version and could not complete. Call local office and they took care of my taxes that day. Very satisfied with results except the added protection which will not let me in to system after informing that i might have a problem on dark web ?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock