Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
2
It was a good product until I ran into a problem
on April 3, 2026
Posted by: Lou5274
from CT
THERE IS A GLITCH IN THE 1099-R Form concerning the PAYER'S TIN that caused me several hours work to figure out. The software insisted on putting a hyphen after the first two numbers. This caused the IRS to reject my tax return because the PAYER'S TIN did not match because of the hyphen. I am still struggling to fix this problem.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5
Great features and value.
on April 3, 2026
Posted by: Kimmy9605
from Fairfax, Virginia
This is the 6th year I have used H&R Block Tax software to do my tax and relative taxes. It is just as easy to use as TurboTax (used 20+yrs), no transition and is much better value.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: holfy
Verified Purchase:Yes
I have been using this software for many years and it is the greatest
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Richard53
from SANTA CLARA
Verified Purchase:Yes
I am happy with the ease of filing state and federal returns.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Mark McC
from Oceanside, CA
Verified Purchase:Yes
The program easily step you through all the forms and checks.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Glendale, AZ
Verified Purchase:Yes
I have been using the H&R Block tax software for 17 years and have never had any issues. Easy to use and works as promised.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Nice interface except these two items
on April 3, 2026
Posted by: jmk2
Mostly this was easy to follow through the interview except the 'back' button did not return to the previous screen and was hard to understand where it was taking one back to. And the forms for next year's estimated IRS taxes was incredibly difficult to find (AI no help) and was only found after printing out the entire 2025 return.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: coco2026
Verified Purchase:Yes
I've used H&R Block tax software for the past 4 years. It has always been easy, quick, and smart enouth to keep me from making a mistake. I file electronically and get my return within a few days and I save $$ by doing my taxes myself.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock