I've been a faithful user of H&R Block Deluxe software (and the previous TaxCut product) for many years and I must say I find the 2019 product extremely lacking in explanatory narrative and directions. So much so that I will think long and hard about which software product I purchase for my 2020 tax preparation.
Everything wemt very smoothly until I did electronic transmission. It said I needed to update the software H&R before it would conitinue. Getting that done was somewhat tricky then I was able to finish. That condition should have been discovered much sooner and revealed so it could be dealt with before doing the very last step and causing it to fail. Hope it gets patched. I plan to remain a customer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast