I've used Block and Turbotax and Block has always been just as good and cheaper. Unfortunately there was a change this year as Block no longer allows a download from Merrill Lynch. I had to enter the data manually which is always and error risk.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The cost sucks. Add that to the nickle and diming for purchasing multiple states and e-filing each state, and the value is really diminishing.
As far as the program, the state returns don't seem very integrated, and even after manually checking them I feel that something has been missed. The premium price they charge for each state also should have better help/information features.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
i bought the program that gave me one free State, but I had to pay for the state submission
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I cannot do my taxes until the end of March. I don't feel the time crunch and usually finished before April.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.