easy to use, and consistent formatting year to year. Reasonably priced. Had a little bit of glitch in checking my e-file status the day I submitted, but seems to have passed quickly. I have used this software for years, and see that continuing.
The software is easy from loading onto your computer to going through your taxes. For 10 + years I have trusted H&R Block and have always been pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast