Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
OK for standard return but not for deceased party
on April 3, 2026
Posted by: Anonymous
from NJ
Verified Purchase:Yes
It worked for a standard return but doesn't work correctly for a return of a deceased individual. The return was rejected by the IRS twice stating that I was not the court appointed representative. However on the 1310 form option B was selected which designates I am the legal representative. Also the software requested I upload the probate order from the court which I did. Trying to print the entire return to mail in didn't work either. The forms stopped print after schedule B. Calling support provided no solution
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rosedale MD
Verified Purchase:Yes
I'm retired, got all done entering my pension IRA'S, 401k, dividends, RMD's, and interest. Owed zero taxes. Then I entered my Socicial Security then I owed money. I looked and looked and finally found it. It is very to go backb harlf once a person does a final check.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: tonymas
from new jersey
Verified Purchase:Yes
First time filing my own taxes in a long while ...found it very easy to use and questions made it simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Omaha, NE
Verified Purchase:Yes
Helped me get two sets of taxes from two states done in a short time.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Minokstupidhrnickname1234
from US
Verified Purchase:Yes
The tax software just gets you into trouble by not being able to properly handle non-standard easy tax situations. It had me thinking I owed a fine for underpayment, even though I had paid more than my prior year and was thus in the safe harbor state. Additionally, there was no clear questionaire for the payment sequence questions - just the raw form. If I wanted to fill out raw IRS forms, I'd have just done that for free and not payed for software. In the end the tax return still has errors in it, but not that would affect what I owe, but now I still need to review the whole thing in detail as I don't trust the return was correct. So whats the point of Deluxe all it can reliably due is below Basic level?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: HDJr
from San Diego, CA
Verified Purchase:Yes
As is always the case, easy to use and never had an issue, all at an affordable price.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Rolowry56
from Arkansas
Verified Purchase:Yes
Had an issue that almost cost me almost $400 on my arkansas return. The software could not correct a problem the error checker found. The implication was that I file a paper return or correct manually to file and save $400.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 3, 2026
Posted by: WB1967
from WA
Not sure why I waited so long to switch from Turbo Tax. H&R Block's Tax tool is much easier to use.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock