I have been using H&R Block Deluxe software for many years and have never been disappointed. When I didn't understand something, the help section was very helpful and beyond that if I needed help, I went to their local office and they were more than happy to give me assistance. I highly recommend it.
This year's (2019) TaxCut software by H&R Block is not what we had in previous 15 years. There were a number of problems with the software (on PC/Win), e.g., problems with updates, issues with printing, lack of support for resolving inconsistencies. I've used H&RB for over 15 years now, but I'm afraid I can't recommend the 2019 version due to poor quality of the software release.
I have used this product each year for decades. It handled our complicated itemized deductions flawlessly, and now we can take advantage of the ease of standardized deductions. Great product; highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast