Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
Online and Box are different
on February 26, 2020
Posted by: Confused_Disappointed
from CO
I usually do my taxes with the online service. My partner purchased the box version which allowed for 5 returns. I had done my taxes online already but ended up using the box version since I wouldn't have to pay. The return amounts obtained were different. The online version would not give me one of the options to choose that the box version did. This change my federal and my state returns. I also did not like the interview of the box version, way more clunky. Why are the 2 different? And yes I did the updates.
Easy to use. Have been using H&R Block for many years and its nice that the software for current year can pull in last years information as well as any 1099 or W2s if they are accessible online. The software takes you step by step and also includes assistance if you get stuck....which I have not had to use ....but know its available.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Last year was a bad experience with downloaded program which crashed at least once and caused a LOT of angst. Had to reinstall from new download, IIRC. Even when printing (repeatedly), the job was not perfect but all the data seemed in place and I did get a refund so it got to the IRS in good order. This year, I bought a CD and enjoyed using the Deluxe version pretty much straight through (same iMAC but different OS - Catalina now). No hiccups. Information was there when sought even if had to search a little. I did not use data import feature. Having tax data on computer from last year was beneficial.
Lost count of how many years I've ordered and used H&R Block tax software but it's at least 6 or more. it 's pretty intuitive, takes you throught each worksheet with quetiosn and provides help text. i never had to call for help but that is available. i like i can stop any time, and restart where i left off or just go back to a section i have completed if i want to change or review something. certainly far cheaper then the one year i took it to a tax preparer and more private as well, not having someone else getting a picture into my life although i don't have anything terrible or embarrsing, i just prefer the privacy. Note, i have no state income tax so only use it for federal.