Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
Successfully submit the tax return. However I need to call twice to get MacOS support to update to the latest software. A better QA would be less headache. Overall it is excellent.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montana
Verified Purchase:Yes
Each year the program becomes easier to use for the average user. If you have a business or unusual circumstances I recommend hiring someone who has experience in preparing taxes and has knowledge of tax laws. They will know how to properly report income and expenses to benefit you the most.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fl
Verified Purchase:Yes
I have been using this product for years and have been totally satisfied.
Pros: Easy to prepare
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Missouri Dave
from Missouri
Verified Purchase:Yes
Never asked me if I installed new energy star windows or doors. Other people were able to deduct on their taxes. My 6 digit PIN from the government can’t be entered… difficult to work around it… still at it as a matter of fact.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TCC3
Verified Purchase:Yes
Called regarding questions about state return and free e-file. Got answers and a laugh in one call.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Murray11
Verified Purchase:Yes
It was easier to use than I thought it would be. It would be very helpful if the Forms view would drill down from the form field to the entry form. Similarly, a "Where do I enter" function would be helpful.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bitsy26
Verified Purchase:Yes
As for the last 10 years, once again, you exceeded all my expectations. Your ability to recognize potential problems before completion is so helpful. The opportunity to check and double check (if needed) each section + your commitment to help one through should there be an error gives me extra peace of mind.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wildwood, MO
Verified Purchase:Yes
Worked great for what I needed.
Need to provide software for completing a 1041.
Need to provide software for completing a 1041.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock