Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,385 Reviews)
Rating breakdown 149,385 reviews
5 Stars
97,819
4 Stars
28,080
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,727 out of
61,885)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
QBI prior loss carryover issue
on April 4, 2026
Posted by: DBL25
from SC
The software was easy to use; however, AI Help and other help was not always useful or available. Specifically, for a carryover of QBI prior year loss for a business. This meant I had to print a separate form to report the carryover and in turn, print my Federal Return (two times) once for the Feds and once for my State return. I would have preferred to file electronically.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
on April 4, 2026
Posted by: LP_ATL
from Atlanta
Some of your printing functions are a little clunky. Output prints over page separations making it unreadable.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
My Federal Return keep being rejected by IRS with Rejection Code: FD-32-IND-032-04 . Problem: Your spouse's prior-year Adjusted Gross Income (AGI) or prior-year PIN doesn't match IRS records. I double check everything is correct except only me has IP-PIN. I am requesting IP-PIN for my wife. I hope we get it before April 13 2026.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hangry
from Nunyo
Verified Purchase:Yes
Nothing special. Just a money grab. One of the profiteers who lobby congress to keep the forms complicated so their profits can roll in.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Loloc
Verified Purchase:Yes
I would have liked to see the changes in the tax law noted and explained better. I wasn’t sure if they were being applied or how.
Overall I am pleased with your tax program and would recommend it.
Overall I am pleased with your tax program and would recommend it.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Powerful Tax Software
on April 4, 2026
Posted by: Retired Finance Guy
from Ohio
I have been using H&R Block Deluxe Tax Software for many years and once again am very pleased with the ease of use and the amount of effort required to complete my federal and state tax returns. The ability to import tax documents from employers and brokers is a real time saver.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: County Agent MT
from Oregon
Verified Purchase:Yes
Usual zoo of 'changes' to justify programmers. Paid for E filing, didn't work, wound up mailing in the return.H
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Diane Frederick
from Hernando ,MS
Verified Purchase:Yes
It was hard to do my taxes. I had to stop and look things up quite often. Very different for the software I usually use. Also when I went to file electronically it said had to update. So when that was done I did the efile. But the software charged me twice. I'd like my money back. I shouldn't have to pay twice for e-filing.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock